The printer is not responding Mac

Do you find that your HP Printer is not responding on your MacBook? Are you not able to print anything from your HP printer? If you are seeing these causes, then we have the best solutions for solving this problem. You can follow these steps and it will surely help you in fixing this problem within a short period of time.

We all are familiar that HP printers are the best printers that are available worldwide. Also, HP printers are less expensive and these printers are the best solutions to all your printing requirements. You can either use it at your workplace or your home. HP is only known for making high-quality printers at reasonable prices. But it also comes with some of the major or minor issues.

The HP printer won’t respond issue usually occurs due to the following reasons:

1: It might be possible that the Printer is loosely connected to the computer.

2: You have an incorrect Printer setup installation.

3: HP printer drivers are missing.

4: The HP Printer tray got jammed or it contains insufficient papers on it.

5: Look for an ink cartridge it can be possible that it might be empty.

6: New cartridge is placed incorrectly inside the printer.

How to Fix HP Printer Not Responding to Print Command on Mac?

As we have defined above that there can be various reasons that why the HP printer is not responding to Mac. However, if you are using a wireless printer that usually you can get this error due to weak connectivity. On the other end, for wired printers, you can Mac Printer not responding to issue due to faulty cable or outdated device driver.

Here in this article, we have drafted the best possible ways to resolve the HP printer not responding issue. However, it can be a hardware issue, or maybe your spooler service needs a routine reboot. In short, various ways help in fixing this problem. Please refer to the following solutions in order to fix the problem.

Solution 1: Remove and Re-add Your Printer to Fix HP Printer Not Responding to Print Command on Mac: 

Here has been listed the steps for Removing HP printer to Mac:

1: On your Mac, you first need to choose Apple Menu>System Preferences, and then you need to click printers and scanners.

2: Now, open Printers and Scanners preferences.

3: Finally, you can select the printer from the list and then click the Remove button and then click the Delete Printer.

To Re-add your Printer look for these steps:

Follow these steps to re-add your printer:

1: First, you need to click on the Apple Symbol on the top and then click on System Preferences.

2: Now, click on the Printers and Scanners icon.

3: Next, click on the plus sign in order to add the Printer.

4: Here a new window will get open.

5: Now, you can add the printer to your computer and it should start appearing in your printer list once it has been configured.

Solution 2 – Reset your Printer to Fix HP Printer Not Responding to Print Command on Mac:

It can be possible that you can get a not responding issue due to a run time issue. So, resetting the printing device will help in fixing the runtime issue and then you can easily connect your printer with your MAC.

Follow these given steps to reset your HP Printer: 

1: First, visit the Apple menu.

2: Second, tap the System Preferences button.

3: Now, hit the Printers and scanners option.

4: Right-click anywhere into your printer’s window and then hit the Reset printing system.

5: Now, tap the Ok button in the confirmation wizard.

6: Here the Admin prompt appears on the screen.

7: You need to enter the Admin id and password and then click on the Wizard and hit the reset button.

8: Once you reset your printer then you need to again add your printer to the Mac and check whether the HP Printer responding error works or not.

Solution 3 – Check Cables and Connections to Fix HP Printer Not Responding to Print Command on Mac:

To check the cables and connections on your MAC, learn these following steps: 

1: On your Mac, you need to choose Finder and then Preferences.

2: Now, click General and then select the items that you want to see on the desktop.

3: Next, click Sidebar and then select the items that you want to see in the finder section.

Solution 4 – Delete Print Job Queue:

To delete the Print Job queue you need to follow these steps:

1: Open the Apple menu and then go to the System and Preferences and then choose Printers.

2: Now, you need to select the active Printer and then choose the Open Print queue button.

3: Next, select and cancel the Print jobs as desired and remove them from the printing queue. 

Solution 5 – Create New Printer Queue:

Follow these steps in order to create a New Printer queue:

1: On your MAC device, if you see that the printer is on the network then you need to choose Apple menu>System Preferences and then click Printers and Scanners.

2: Here, you can add the printer again to create a new printer queue.

Solution 6 – Update Drivers:

Refer to these steps to update Drivers on Mac:

1: First, choose System Preferences from the Apple menu and then click on Software Update in order to check for updates.

2: If you see that any updates are available then you just need to click the Update now button to install them. Or you can click More info to see details about each update and select the updates to install.

3: Here you might be asked to enter your Administrator password.

4: When you see that the Software update says that your Mac is up-to-date then it means that all installed version of macOS has also been updated. And it includes Music, Photos, Messages, Mail, Calendar, etc.

5: For future updates, the MAC will notify when updates are required, so you can always choose to install those later.

Solution 7 – Try to Resume Printing:

Refer to these steps to resume Printing:

1: On your Mac, you need to click on the Printers icon to open the printer’s queue window.

2: Here if you see the Resume button in the toolbar, then it means that the printer is paused.

3: Now, click the Resume button.

Solution 8 – Create Manual IP Connections:

To create IP connections manually, you can follow these steps:

1: On your MAC device, you need to choose Apple menu>System Preferences and then click Network.

2: Now, you need to open Network Preferences.

3: Here you need to select the network connection that you want to use like Ethernet in the list.

4: Next, click the Configure IPV4 pop-up menu and then choose an option: If address will be assigned automatically by using DHCP.

Solution 9 – Check USB Connection:

If the above steps still won’t work and your HP printer is still not responding to the command prompt, then you can try using the USB cable to connect the printer. You also need to make sure that it is securely connected to the ports of both printers as well as the system. Once you get connected with the USB cable try these steps:

In order to check your USB connection, try the following steps:

1: First, you need to turn off your Printer and then wait for a few seconds.

2: Now, you need to take out the USB cable i.e connected to your Printer.

3: Next, turn on the printer again in order to secure the connection.

4: Now, you can perform a printing test to be sure.

Some other steps that you can follow:

1: Once the cable is connected then you need to choose System Preferences from the menu.

2: Now, under the hardware section you need to click to choose the Option Printers and Scanners.

3: Here you need to wait for the system in order to detect the target printer and the model name will appear in the list of the Printer name section.

4: Now, you can choose your Printer model and then hit the Add button.

5: Finally, you can try to print a test page to see if it functions well or not.

Solution 10 – Check wireless Connection:

Refer to the following steps to check for wireless connection:

1: The first thing that you need to do is to quit all open apps.

2: Now, you need to try to join the Wi-Fi network.

3: Next, press and hold the option key and then click the Wi-Fi status icon in the menu bar, and then you need to choose Open Wireless Diagnostics.

4: Here you need to follow the on-screen instructions to analyze your network connection.

5: Once the analysis gets completed then you need to click on the info buttons in order to learn more about each item in the list.

Solution 11: Check for network connections:

Following has been defined some steps to check your network connections:

1: You need to restart your HP printer to see if the problem is fixed or not, then restart your Mac.

2: Now, you need to wait for few seconds and then recheck the network connection.

3: Next, you need to click on the Apple icon from your iMac and then go to system preference.

4: Here you need to open the printer list, if you have click one of these options Printers and scanners, Print and Fax.

5: Now, from the given list you have to click on the HP printer and then click on Open Print queue.

Frequently Asked Questions (FAQ)

Q1: How you can check the Wi-Fi connection on Mac?

Ans: Following has been defined some steps to check Wi-Fi connection on Mac:

1: On your MAC device, you need to quit all devices first.

2: Now, you need to try to join the Wi-Fi network from which you are facing problems.

3: Press and hold the option key and then click the Wi-Fi status icon in the menu bar.

4: Now, choose Open Wireless Diagnostics.

5: Next, follow the on-screen instructions in order to analyze your network connection.

Q2: How you can diagnose a Wi-Fi connection?

Ans: To diagnose Wi-Fi connection, learn these steps:

1: First, test your Wi-Fi on different devices.

2: Now, restart your modem as well as your router.

3: Try a different Ethernet cable.

4: Check who is using your Wi-Fi.

5: Upgrade your Equipment.

6: Call your internet service provider.

7: Reset your router to default settings.

Q3: How you can check Router?

Ans: Refer to these steps to check your router:

1: First, navigate to Settings.

2: Now, you need to select Network and Internet.

3: Go to Wi-Fi and then click on the Wi-Fi network that you are using.

4: Now, hit Advanced.

5: Here your router default IP address is listed under Gateway.

Q4: How you can check Internet history on the Router?

Ans: To check Internet history on router follow these steps:

1: Open the Browser.

2: Now, open Internet explorer.

3: Next, click the settings button.

4: Now, log in your router by typing 192.168

5: Locate the Administration page.

6: Now, click enable if the feature is not activated.

7: Now, access the logs by clicking logs on the logs page.

Q5: How you can fix Wi-Fi not connecting problems?

Ans: Here has been defined some steps to fix Wi-Fi not connecting problems:

1: First, check settings and Restart.

2: Now, make sure that the Wi-Fi is turned on and then turn it off and on again to reconnect.

3: Next, find the problem type and then try connecting to a Wi-Fi network with another device.

4: Now, troubleshoot your problem type.

Final words

In this article, we have explained all the troubleshooting methods that help in fixing the HP printer not responding to Mac. You can follow these methods one by one and see which method help in fixing this error. However, if these solutions won’t work accurately then you can contact our expert technicians and get help from them.

We are all time available at your service and you can easily connect with us via chat. Our team only provides hassle-free solutions for all printer-related problems. So, feel free to contact us today and get free assistance from our reliable technical team.

Also, if you would like the article, then don’t forget to comment to us and tell us how we can improve more. If you are having any queries, then get in touch with us today. We are here to help you.

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