What specific activities listed below are part of the planning function?

Chapter 1: Introduction to Human Resource Management

Chapter 1: Introduction to Human Resource Management Multiple Choice 1. The basic functions of management include all of the following except _____. a. planning b. organizing c. motivating d. leading e. staffing (c; moderate) The management process is made up of _____ basic functions. three four five eight ten (c; moderate) 3. Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting? a. planning b. organizing c. motivating d. leading e. staffing (a; easy) What specific activities listed below are part of the planning function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above (d; moderate) Lin spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Lin specialize in? a. planning b. organizing c. motivating d. leading e. staffing (a; easy)

2. a. b. c. d. e.

4. a. b. c. d. e. 5.

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Human Resource Management: An Asian Perspective (Second Edition)

6.

Which basic function of management includes delegating authority to subordinates and establishing channels of communication? a. planning b. organizing c. motivating d. leading e. staffing (b; easy) What specific activities listed below are part of the organizing function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures all of the above (a; moderate) Which basic function of management includes selecting employees, setting performance standards, and compensating employees? a. planning b. organizing c. motivating d. leading e. staffing (e; easy) What specific activities listed below are part of the staffing function? giving each subordinate a specific task maintaining morale recruiting prospective employees developing rules and procedures both b and c (c; moderate) Which basic function of management includes setting standards such a sales quotas and quality standards? a. planning b. organizing c. controlling d. leading e. staffing (c; easy) What specific activities listed below are part of the controlling function? giving each subordinate a specific task recruiting prospective employees training and developing employees developing rules and procedures checking to see how actual performance compares with standards (e; moderate)

7. a. b. c. d. e. 8.

9. a. b. c. d. e. 10.

11. a. b. c. d. e.

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Chapter 1: Introduction to Human Resource Management

12. a. b. c. d. e. 13.

_____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. Human Resource Management Labor Relations Industrial Psychology Organizational Behavior Organizational Health and Safety Management (a; easy) Human resource management is _____. a. the concepts and techniques used to control people at work b. the process of organizing work activities c. the process of identifying countries with cheaper labor costs and relocating jobs to those countries d. the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns e. all of the above (d; moderate) _____ is the right to make decisions, to direct the work of others, and to give orders. Leadership Authority Delegation Management Responsibility (b; easy) _____ are authorized to direct the work of subordinates. Line managers Staff managers Leaders Advisory board members All of the above (a; easy) _____ are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation. Human resource managers Staff managers Line managers EEO officers Board members (a; easy)

14. a. b. c. d. e. 15. a. b. c. d. e. 16. a. b. c. d. e.

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Human Resource Management: An Asian Perspective (Second Edition)

17. a. b. c. d.

Effective human resource management could include all of the following responsibilities except _____. placing the right person in the right job training employees controlling labor costs protecting employees health e. all are responsibilities necessary for effective human resource management (e; moderate) Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department. line authority; implied authority staff authority; line authority line authority; staff authority functional control; authoritarian control staff authority; specific authority (a; difficult) Line managers respect the knowledge human resource managers have in areas such as testing and affirmative action. Consequently, human resource managers can influence line managers through _____. line authority functional control implied authority explicit authority human capital (c; moderate) Which of the following responsibilities do human resource managers fulfill in their role as employee advocates? a. establish guidelines for how management should be treating employees b. provide support for employees contesting unfair practices c. represent employees interests as appropriate d. all of the above e. none of the above (d; moderate) All of the following are examples of human resource job duties except _____. recruiter equal employment opportunity coordinator financial advisor compensation manager labor relations specialist (c; moderate)

18. a. b. c. d. e. 19. a. b. c. d. e. 20.

21. a. b. c. d. e.

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Chapter 1: Introduction to Human Resource Management

22. a. b. c. d. e. 23. a. b. c. d. e. 24. a. b. c. d. e. 25. a. b. c. d. e. 26. a. b. c. d. e. 27. a. b. c. d. e.

Which of the following job titles indicates a position in human resources? recruiter job analyst training specialist EEO coordinator all of the above (e; easy) Which of the following tasks related to recruiting and hiring is not typically handled by HR staff? specify necessary job qualifications develop pool of qualified applicants conduct initial screening interviews administer tests explain benefits packages (a; easy) The expertise of human resource departments became indispensable with the _____. introduction of employment laws passing of equal employment laws increase of women in the workforce movement of jobs to countries with cheaper labor costs both a and b (e; moderate; p. 9) _____ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. Expansion Market development Globalization Export growth Diversification (c; easy) Most people who are classified as nontraditional workers are _____. contingent workers independent contractors job sharing working multiple jobs caring for an elderly parent (b; difficult) Which of the following is a type of nontraditional worker? contingent workers part-time workers people working in alternative work arrangements people with multiple jobs all of the above (e; moderate)

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Human Resource Management: An Asian Perspective (Second Edition)

28. a. b. c. d. e. 29. a. b. c. d. e. 30. a. b. c. d. e. 31. a. b. c. d. e. 32. a. b. c. d. e.

Jak takes on various projects as an independent contractor. He works on several projects for a variety of companies. When a project is complete, he moves on to another project, often with a different company. Jak is a type of _____. contingent worker collateral worker manager consultant none of the above (a; moderate) Saras and her mother, Ann share one flight attendant job at Jet Airlines. Saras and Ann could be classified as _____. flex-time workers contingent workers nontraditional workers traditional workers none of the above (c; easy) What term refers to the knowledge, education, training, skills, and expertise of a firms workers? human resources human capital intangible assets knowledge assets intellectual property (b; moderate) Which of the following demographic issues represents a challenge for human resource managers? increasingly diverse workforce aging workforce increasing use of contingent workers both a and b all of the above (d; moderate; p. 13) The proportion of women in the workforce is projected to _____. increase significantly over the coming decade decrease as more women decide to stay home with children stop growing increase at a decreasing rate decrease at an increasing rate (c; difficult)

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Chapter 1: Introduction to Human Resource Management

33. _____. b. c. d. e. 34. a. b. c. d. e. 35. a. b. c. d. e. 36. a. b. c. d. e. 37. a. b. c. d. e.

Over the next few years, employers may face a severe labor shortage because a. there are fewer people entering the job market than there are retiring baby boomers one-third of married women are not in the labor force Older workers will represent 11% of the labor force people are living longer all of the above (a; difficult) What tactic will employers likely have to take to fill openings left by retiring employees? instituting flexible work hours providing elder care hiring more women rehiring retirees lowering the retirement age (d; difficult) A _____ is a companys plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. SWOT analysis mission statement strategy tactic scorecard (c; easy) The performance of human resource departments is evaluated based on _____. measurable evidence of efficiency measurable evidence of effectiveness anecdotal evidence qualitative measures of success both a and b (e; moderate) Quantitative performance measures used by human resource managers to assess operations are called _____. ratios benchmarks metrics grades goals

Which activity is part of the controlling function of the management process?

Which of the following includes five basic functions planning?

Which basic function of management includes developing rules and procedures?

Which is the basic function of management includes selecting employees setting performance?