Why does my laptop say charging but not plugged in?

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rkt_89

Estimable
Jun 24, 2014504,5100
Jun 24, 2014
  • #1
hello
i have a dual boot [windows 7 and linux] laptop
few days ago power manager in windows 7 sarted showing it's charging even though power cable was unplugged.

the charging light is always on even if i turn off laptop and unplug it.

linux also shows the same problem

i have tried to install both windows and linux again but the problem is not resolved.
0

jkhoward

Distinguished
Nov 24, 201152018,6105
Jun 24, 2014
  • #2
Is there anything stuck in your power port that could cause the computer to think this way?

Have you tried re-seating the battery?

Is there a red X over the battery and it shows its being charged?
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R

rkt_89

Estimable
Jun 24, 2014504,5100
Jun 24, 2014
  • #3
hello

i dont see anything stuck in power port

i have tried to remove drivers from windows and the whole procedure of restarting windows etc

there is no red x sign, it shows plugged wire on battery even if i unplug

if i use this battery with other asus laptop then the same problem doesn't apper
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jkhoward

Distinguished
Nov 24, 201152018,6105
Jun 24, 2014
  • #4
That...

Is confusing. I have never ran into this issue before. What drivers did you try to uninstall?
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R

rkt_89

Estimable
Jun 24, 2014504,5100
Jun 24, 2014
  • #5
Microsoft ACPI-Compliant Control Method Battery and one more something like ac adapter
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jkhoward

Distinguished
Nov 24, 201152018,6105
Jun 24, 2014
  • #6
Yeah that is what I was going to recommend next. I am honestly not sure. Have you opened a case with laptop vendor??
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R

rkt_89

Estimable
Jun 24, 2014504,5100
Jun 24, 2014
  • #7
thanks for the advice i completely forgot to ask about this to my vendor
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jkhoward

Distinguished
Nov 24, 201152018,6105
Jun 24, 2014
  • #8
It could be related to a bad BIOS?

It is really hard to troubleshoot something like this. Good luck!
Jun 24, 2014
  • #9
updated bios to latest version from my vendor problem still exists
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jkhoward

Distinguished
Nov 24, 201152018,6105
Jun 24, 2014
  • #10
Darn..

Yeah open a ticket and let me know what the solution is. I am very curious about this.

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