Posted: Oct 25, 2016
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Why wont my screen turn on?
When I turn on my laptop the screen will not turn on and stays black.
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Have you dropped or damaged your laptop in any way?
Oct 25, 2016 by Wallman
Posted: Oct 27, 2016
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First check and see if your battery is dead and if it is plug in your charger and see if the screen turns on. Having a dead battery can cause the screen to not turn on. Another solution is to do the built-in LCD self-test:
· Turn the computer off.
· Press and hold the D key while pressing the power button. This will start the Laptop LCS BIST.
· The screen will start flashing with colors. Take note of any lines, distortion, or any other video issues.
· The laptop will restart when the test is finished.
For more information and solutions check out the troubleshooting page at Dell Inspiron 11-3162 Troubleshooting.
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I have same issue. LCD test is fine. Shut down and pulled the battery then power button again. It will show the windows is starting up image but then goes black. If I reboot in safe mode the screen comes up. I turned the hardware excellerator down but did not resolve upon reboot into normal mode.
May 30, 2020 by hpyslpres