Laptop battery showing charging but not charging

Recently, many laptop users have reported that they have an issue with their battery. When they view their battery information, they notice that their battery is not charging. If you also run into this issue, dont worry! weve put together some useful fixes to help you resolve this issue.

Fixes to try:

You dont have to try them all; just try each one in turn until your battery is charging again.

  1. Troubleshoot hardware issues
  2. Turn off the battery charge threshold
  3. Perform a power reset on your laptop
  4. Reinstall Microsoft ACPI-Compliant Control Method Battery
  5. Update the driver for your battery management device

Fix 1: Troubleshoot hardware issues

When you find your battery is not charging, you need to troubleshoot hardware issues first. Follow the steps below to troubleshoot hardware issues:

1] Check if your power cable is damaged.

2] Drain your battery. Then try charging it.

  • If your battery is charging, this issue may be caused by the battery charge threshold. You can try Fix 2 to resolve this issue.
  • If your battery is not charging, maybe this issue is caused by a bad battery or perhaps your AC adapter malfunctions.

3] If possible, use a new ACadapterto charge your battery. See if this issue persists. If this issue persists, maybe this issue is caused by a bad battery. If the battery is charging, it suggests that there is something wrong in your AC adapter.

4] If possible, use your current AC adapter to charge a new battery. If the battery is charging, it indicates your battery is bad. If the new battery is not charging, perhaps it is the AC adapter that triggers this issue.

Fix 2: Turn off the battery charge threshold

Some laptops have the battery charge threshold feature. This feature allows laptop users to customize the battery charge threshold so that when the battery reaches that threshold, the battery wont charge.

This is a useful feature if you primary use your laptop with the AC adapter attached and only infrequently use the battery power.

Check if your laptop supports this feature. If you dont know, you can consult the manufacturer of your laptopfor further support.

As far as I know, Lenovo ThinkPad supports this feature. If youre using a ThinkPad which currently runs Windows 10, you can follow the instructions below to check if you accidentally turn this feature on:

1] Open the LenovoVantage app.

2] Turn offthe toggle underBattery Charge Threshold if it is turned on.

After you turn off the battery charge threshold feature, your battery should be charging.

Fix 3: Perform a power reset on your laptop

Try performing a power reset on your laptop to see if the battery not charging issue persists. Here is how to do it:

  1. Shut down your laptop and disconnect the AC adapter.
  2. Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.
  3. Put your battery back in and plug your charger into your laptop.
  4. Turn on your laptop.

See if the battery is charging. If so, youve fixed this issue. If the issue reappears, dont worry. Try the next fix.

Fix 4: Reinstall Microsoft ACPI-Compliant Control Method Battery

You can try reinstallingMicrosoft ACPI-Compliant Control Method Batteryto see if this annoying issue persists. Here is how to do it:

1] On your keyboard, press the Windows logo keyandRat the same time to open the Run dialog. Typedevmgmt.mscand pressEnterto openDevice Manager.

2] Double-click Batteries. Right-clickMicrosoft ACPI-Compliant Control Method Batteryand selectUninstall device.

3] Click Uninstall to uninstall it.

4] Shut down your laptop anddisconnect the AC adapter.

5] Remove your laptop battery,press and hold the power button for 30 secondsand then release the power button.

6] Put your battery back in and plug your charger into your laptop.

7] Power on your laptop. When you sign in your Windows system, Microsoft ACPI-Compliant Control Method Batterywould be reinstalled automatically. If not, follow the steps below to reinstall it:

i. On your keyboard, press the Windows logo keyandRat the same time to open the Run dialog. Typedevmgmt.mscand pressEnterto openDevice Manager.

ii. Select Batteries. ClickActionand selectScan for hardware changes. Wait several seconds andMicrosoft ACPI-Compliant Control Method Batterywill be reinstalled on your laptop.

See if this issue reappears. If not, youve resolved this issue. If the issue persists, you can try updating the driver for your battery management device.

Fix 5: Update the driver for your battery management device

This issue is also probably caused by a missing or outdated driver foryour battery management device. Try updating the driver for your battery management device to see if this issue can be fixed.

There are two ways to update your sound card driver: manuallyandautomatically.

Update the driver for your battery management device manually You can go to the manufacturers website to download and install the latest version of the driver for your battery management device. Be sure to choose the driver thats compatible with your exact sound card model and your version of Windows.

Or

Update your drivers automatically If you dont have the time, patience or computer skills to update your sound card driver manually, you can do it automatically with Driver Easy.

You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. Driver Easy handles it all.

1] Downloadand install Driver Easy.

2] Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3] Click Updatenext to your battery management device to automatically download the correct version of its driver, then you can install it manually. Or clickUpdate Allto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system [This requires thePro version youll be prompted to upgrade when you clickUpdate All.You getfull supportand a30-day money backguarantee].

You can do it for free if you like, but its partly manual.
If you need assistance, please contact Driver Easys support teamat.

4] Restart your Windows system after updating the driver for your battery management device.

Your battery should then be charging.

Hopefully one of the fixes above resolved the laptop battery not charging issue for you. Please leave your comment below if you have any questions.

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