Why does my gaming laptop get so hot?

I just got this gaming laptop in August, paid a good amount of money for it.,Under normal load[Idle it] it runs between 32-42 degrees.Heavy load it is getting up to 80.I have it on a hard surface with a cooling pad and I have a fan blowing towards it, unfortunately I live in FL so my room is on the warmer side.I don't want to send it back, they do not have this laptop anymore where i bought it and sending it in for repairs under warranty could take up to two months and its the only computer I have.Right now I'm only browsing the internet and the laptop is at 34.I was just in a game, and it got to 80.

Machine name: MSI
Machine Id: {10D1ED2C-037F-43BF-A629-CC56941F3A80}
Operating System: Windows 10 Home 64-bit [10.0, Build 14393] [14393.rs1_release_inmarket.161004-2338]
Language: English [Regional Setting: English]
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GE72 6QD
BIOS: E1795IMS.110
Processor: Intel[R] Core[TM] i7-6700HQ CPU @ 2.60GHz [8 CPUs], ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16292MB RAM
Page File: 3429MB used, 15294MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

Edit: I just used some compressed air on it, and it didn't help at all.
When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.
19167012,0,376513]When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.[/quotemsg]

I just copied and pasted the half part of my dxdiag, I assumed people wouldn't want to scroll through the entire 5 or 6 pages, where do I find my GPU info?

DGPU Temp Idle: 28c- 35c
GPU tempe idle: 32c-35c

Heavy Gaming DGPU[Planet Coaster]: 56v
Heavy gaming CPU: 70-85c

Other games the GPu runs about 40 and the CPU about 55 tops.Someone told me my fans are running rather slow.


This is my temp currently in planet coaster.

So I start to worry and shut the game down and play something else, I can play Dragon Age, Sims 3, Sims 4, Rollercoaster Tycoon, GTA IV, Skyrim all fine with no heat issues.
1shado1 :
When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.


I'm not sure where to find my GPU info, I just copied the top part of my dxdiage I thought the Intel was the GPU, So as long as my temps don't run above 90 in most games, I should be fine? what if it starts running at 85 in that one particular game, I'd really like to play it, and it runs quite smoothly, just likes to give my laptop a fever lol.

GPU Temp Idle: 28c- 35c
GPU Temp Heavy Load[browsing websites, videos] 45c-50c
CPU Temp Idle: 30c-35c
CPU Temp: Heavy load[browsing websites, videos] 47c-53c
GPU Temp Gaming[Other than Planet Coaster] 50c is the top I have seen it.
CPU: Temp Gaming[Other than Planet Coaster] 65 is the top on this.
Planet Coaster CPU tem: 85c...Almost 90c

Autumn_4 :
19167012,0,376513]When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.


I just copied and pasted the half part of my dxdiag, I assumed people wouldn't want to scroll through the entire 5 or 6 pages, where do I find my GPU info?

DGPU Temp Idle: 28c- 35c
GPU tempe idle: 32c-35c

Heavy Gaming DGPU[Planet Coaster]: 56v
Heavy gaming CPU: 70-85c

Other games the GPu runs about 40 and the CPU about 55 tops.Someone told me my fans are running rather slow.


This is my temp currently in planet coaster.

So I start to worry and shut the game down and play something else, I can play Dragon Age, Sims 3, Sims 4, Rollercoaster Tycoon, GTA IV, Skyrim all fine with no heat issues.[/quotemsg]

Download HWiNFO 64-bit version

http
/www.guru3d.com/files-details/hwinfo64-download.html

Scroll down the page quite a way to find the download link.

After downloading and installing, click on it, then make sure "sensors-only" is unchecked, and "summary-only" is checked, then click "run".

1shado1 :
Autumn_4 :
19167012,0,376513]When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.


I just copied and pasted the half part of my dxdiag, I assumed people wouldn't want to scroll through the entire 5 or 6 pages, where do I find my GPU info?

DGPU Temp Idle: 28c- 35c
GPU tempe idle: 32c-35c

Heavy Gaming DGPU[Planet Coaster]: 56v
Heavy gaming CPU: 70-85c

Other games the GPu runs about 40 and the CPU about 55 tops.Someone told me my fans are running rather slow.


This is my temp currently in planet coaster.

So I start to worry and shut the game down and play something else, I can play Dragon Age, Sims 3, Sims 4, Rollercoaster Tycoon, GTA IV, Skyrim all fine with no heat issues.


Download HWiNFO 64-bit version

http
/www.guru3d.com/files-details/hwinfo64-download.html

Scroll down the page quite a way to find the download link.

After downloading and installing, click on it, then make sure "sensors-only" is unchecked, and "summary-only" is checked, then click "run".

[/quotemsg]

I did as you suggested, not really sure what I'm looking at. but the cpu is Intel Core i7-6700HQ
Autumn_4 :
1shado1 :
Autumn_4 :
19167012,0,376513]When you mention temps, I notice you only mention 1 at a time. You should have separate temps for CPU and GPU. Although the thermal limits of both are similar.

I also noticed that you don't show a discrete GPU in your list of specs. Why?

Just checked the recommended specs for running Planet Coaster. Your CPU easily meets the minimum recommended specs for the game, but falls just a very small tad short of the recommended specs. Doesn't mean it won't run pretty well, but it probably will run a bit warm.

I still think that if you were to send your laptop in for "repair", you would be told nothing is wrong with it. Your temps are well below the designed limit of the CPU. Would it be nice if it ran even cooler? For sure. But the temp you are running is within reasonable limits. If it was running 90c or above continuously in most games, then I'd start to worry.

You could always repaste the CPU and GPU with some high quality thermal compound in an effort to get it to run a few degrees cooler, but doing so might void your warranty.

EDIT: Just noticed the recommended GPU for that game as well. A GTX 980 [desktop, not 980m]. I think your lappy probably has a GTX 960m, much weaker than even a GTX 980m.


I just copied and pasted the half part of my dxdiag, I assumed people wouldn't want to scroll through the entire 5 or 6 pages, where do I find my GPU info?

DGPU Temp Idle: 28c- 35c
GPU tempe idle: 32c-35c

Heavy Gaming DGPU[Planet Coaster]: 56v
Heavy gaming CPU: 70-85c

Other games the GPu runs about 40 and the CPU about 55 tops.Someone told me my fans are running rather slow.


This is my temp currently in planet coaster.

So I start to worry and shut the game down and play something else, I can play Dragon Age, Sims 3, Sims 4, Rollercoaster Tycoon, GTA IV, Skyrim all fine with no heat issues.


Download HWiNFO 64-bit version

http
/www.guru3d.com/files-details/hwinfo64-download.html

Scroll down the page quite a way to find the download link.

After downloading and installing, click on it, then make sure "sensors-only" is unchecked, and "summary-only" is checked, then click "run".



I did as you suggested, not really sure what I'm looking at. but the cpu is Intel Core i7-6700HQ
[/quotemsg]

You asked where you could find your gpu info. HWiNFO provides that.



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