DVD Customer Profile listening IELTS answers

Script:

Shop assistant: OK. Let me explain a bit to you about the DVD players that are in your price range. First theres the DB 30 which has only got basic features but it is a bargain at £69. Now all the DVDs come with an after-sales service that starts when the guarantee runs out. As its so cheap the DB30 comes with a limited after-sales service as it only includes parts. You would have to pay for most of the repair.

Shop assistant: Then a slight grade up from that is the XL 643. This comes with an additional feature in that it has an extra button allowing you to record. Thats quite useful.

Customer: Oh yes. That would mean spending less on DVDs to watch.

Shop assistant: Yes, so youd make the extra money back on it that it costs. Let me see how much it is ... ah, yes. that ones actually reduced at the moment - from £79 to £71.99. I think its worth the extra myself.

Customer: And is that the same level of after-sales service as the other one?

Shop assistant: Well, you get a bit more for your money because what we are offering is a discount on labour. So you dont pay the full price if you have to call an engineer out.

Shop assistant: Then the last one is this TriX 24. Its a very good player and you can use it to listen to your CDs as well as watch DVDs.

Customer: It looks nice - but I bet its expensive.

Shop assistant: No, its not top of the range. Lets see - yes its £94 - but, what you have to remember is that that includes insurance, so you dont have to pay extra for that. And it comes with a guarantee thats valid for three years as opposed to the usual one. What do you think?

Customer: Hm, maybe ... (fade) ...